How our AI-powered learning management system (LMS) can transform data from in-person events into a durable, searchable knowledge base – providing actionable insights and continuous learning across mci group’s global offices.
MCI Institute, the group’s centre of excellence for learning and development, offers a wide array of online and in-person educational resources, programmes and tools for our talent of 1,700 employees in 31 countries. However, when it came to leveraging content shared during live in-person educational events, an opportunity was being missed. The challenge – how to capture valuable knowledge and re-purpose insights into post-event resources and courses -at scale. Using the latest GenAI learning management system – the challenge was on!
Rising to the challenge
In response, the Global L&D team launched a pilot at the MCI Institute Business Academy attended by 300 global leaders. Here, the team used the latest technology harnessing AI to synthesise the live content and discussions, while simultaneously funnelling this wealth of information into the company’s LMS. Crucial insights would now be available long after the events had concluded.
By using AI to capture the best moments and insights from our academy, we’ve really changed the game and transformed our L&D approach in such settings. It’s about taking those once-fleeting moments and adding valuable content into our knowledge base, giving something solid to build on…”